Overview:
An opportunity to join ETC Group, one of the three leading issuers for crypto ETPs in Europe which is run by successful entrepreneurs within the finance world. The current team has launched the first exchange traded product fully backed by bitcoin on Deutsche Börse XETRA in June 2020 and has since then launched additional products like the world first basket ETP on an MSCI index.
The Sales Support will be working closely primarily with the director for the DACH region. The goal is to enhance ETC Groups presence and business in the DACH-region (German speaking Europe). The role also includes the coordination with the pan-European marketing, product and research team of ETC group. The role will also include some allocation of time to supporting sales in other regions.
ETC Groups clients are product selectors, portfolio managers and client advisors in banks and asset managers, institutional investors, retail intermediaries and retail investors. We also work together with media and influencers.
Ideally, the candidate should bring along fund knowledge/experience in fund and/or ETF distribution as well as in the use of a CRM system.
Duties & Responsibilities
Managing client intelligence
- Structure and complete the information on existing clients in the CRM (by location, interest in particular products)
- Regularly read newsfeeds of client magazines/general news and use the info for generating new opportunities or updating existing relationships
- Generate new contact opportunities from the CRM for the DACH director and his colleagues
- Generate new contact opportunities from LinkedIn
- Manage newsletter registrations and identify potential clients, research and organise target lists out of newsletter and other contact lists
- Manage LinkedIn relationships and posts of the sales directors
Sales and roadshow support
- Generate target lists in each area of the DACH region
- Find locations for teach-ins and other events
- Call clients to ask for participation, manage registrations and create attendance reports and statistics
- Develop meetings and event itenaries
- Help prepare meetings with materials
- Organise the availability and printing
- Assist with travel booking
- Follow-up on roadshow with materials
- Alternatively book online webcalls
- Respond to retail investor inquiries
Webinar support
- Set up new webinars and collaborate with the Marketing team to create the relevant promotion schedule
- Invite clients to webinars
- Set up presentations for webinars
- Help moderating the webinars
- Follow-up with key clients and create reports
Event support
- Coordinate with pan-European marketing on event participation and sponsoring
- Set up event presence, physically source event with materials and staff
- Attend events in the DACH region
- Help organise the schedule for printing/shipping of product materials and/or merchandise
- Follow-up DACH events
Marketing support
- Coordinate with pan-European marketing on campaigns and events in the DACH region
- Help marketing with contacts and content for ad campaigns and event presence
- Watch activities of competitors in DACH region
Content creation
- Maintain German versions of product and sales presentations
- Help setting up content for newsletter and Social Media in German language
- Carry out regular QA of website and sales materials in English and German
Role Requirements:
Education and Experience
- At least two years of experience in marketing and/or sales (work experience in financial product sales is definitely a plus)
- German & English language skills (Italian is a plus)
- ETF experience through own investment/savings plan and experience with online brokers
- Personal experience with crypto investments is a plus
- IT: Microsoft Office, Cloud Teamworking Tools (MS-Teams, OneDrive, Trello optionally)
Personal qualities
- Strong service orientation and client focus
- Systematic and organised workstyle
- Interested to work in an agile workspace with a very interactive team
- Interested in innovation, cryptocurrencies, finance
- Pro-active, honest and direct in identifying issues and suggesting improvements
- Reliable, diligent, exceptional attention to detail, able to work to tight time frames and balance multiple tasks without compromising accuracy
- Must be comfortable in a fast-paced, team-based environment with a high degree of individual autonomy and direct honest feedback
- Strong written and verbal communication
- Ability to ask the right questions before promptly escalating issues to the relevant people
- Ambitious work ethic, professional disposition, detail–oriented
- Demonstrates a desire to keep up to date with industry developments and play a key role in driving his/her own professional growth.
Apply now: [email protected]
About ETC Group here.